WellNow Urgent Care announces extended hours


WellNow Urgent Care has announced that its Rome center will now offer extended hours of operation to patients in Oneida County.

The facility will now be open from 7 a.m. to 11 p.m. seven days a week — with no appointments needed. Patients may check in online to hold their spot in line and reduce their wait time. 

“Injuries and illnesses don’t stick to a 12-hour schedule, so neither should the care needed to treat them,” said WellNow Urgent Care President John Radford. “By providing early morning and late-night hours, we’re able to offer Rome and neighboring communities an alternative to the emergency room or delaying care.”

Previously, the Rome office was open from 8 a.m. to 8 p.m. With the new extended hours, patients can receive all urgent care treatments and services in the new 16-hour operating window, including on-site diagnostics, X-rays and COVID-19 testing. Patients are still treated on a walk-in basis, but may also visit WellNow.com to check-in online or view up-to-date wait times. 

Patients looking to receive treatment outside of the new hours can still connect with WellNow through the company’s telehealth platform. Using any web-enabled device, patients can speak directly to a WellNow provider through a secure, HIPAA-compliant video call — 24 hours a day, seven days a week. 

“We aim to provide patients a sense of confidence, knowing that that when they are in need of timely medical care, a WellNow provider is available — whether it is in-person or virtually,” added Radford. 

Recently, WellNow launched its on-campus COVID-19 testing program for colleges and universities. Through this program WellNow is bringing molecular (PCR) COVID-19 testing to students, faculty and staff to assist schools with their reopening process and help reduce the spread of the virus.

Those interested can reach out to WellNow directly at Occmed@WellNow.com to learn more.

WellNow accepts most insurance, including Medicare, Medicaid, Fidelis and Veterans Affairs TriWest. A full list of facilities, services offered and additional information can be found online at WellNow.com.


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