Unfriendly skies

Posted 9/7/19

American Airlines needs to explain why it stranded a group of unaccompanied children in temporary quarters for 24 hours without feeding them or contacting their parents. The nine kids were attending …

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Unfriendly skies

Posted

American Airlines needs to explain why it stranded a group of unaccompanied children in temporary quarters for 24 hours without feeding them or contacting their parents. The nine kids were attending a Charlottesville, Va., camp for children with neurofibromatosis, a genetic disorder. Their flight home to Oregon was stuck in Charlotte, N.C., by a series of delays.

The kids ended up having to stay overnight in an “unaccompanied minors” room, without enough beds to accommodate them. Several of the kids and parents told The Washington Post that they didn’t get a full meal at any point during the 24-hour ordeal -- a serious issue, as some of the kids were on medication that had to be taken with food.

There were some vending machines in the room, but they didn’t work. The airline didn’t contact the parents about all this, and the parents couldn’t get anyone at the airline to explain what was going on.
American says it is reviewing what happened. 

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