RCIL offers free spring training

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UTICA — Nobody grows up saying they want to live in a nursing home or other types of long-term care facilities, but sometimes it is necessary. When this happens, residents often need guidance and education to understand their rights residing in a nursing home. The Resource Center for Independent Living (RCIL) and the NYS Long Term Care Ombudsman Program are seeking volunteers to provide a presence in local nursing homes and long-term care facilities throughout Herkimer, Madison, Oneida and Otsego Counties. 

The Ombudsman Program helps residents and their families understand and exercise their rights regarding quality of care and quality of life while living in a long-term care facility. Ombudsmen volunteers complete a FREE state certification course and are assigned to a local facility where they commit to providing a regular presence of about 2-6 hours per week. Once placed in a facility, Ombudsmen Volunteers establish relationships with the resident population and further dedicate their time to advocate and look into grievances on behalf of residents. 

“Ombudsmen Volunteers have a deep loving concern for others. They dedicate their time to educate, empower and advocate for residents in local long- term care facilities. They serve as a voice for those that can no longer advocate for themselves, and work to empower and educate the ones who can. If you have a passion to make a difference in the lives of vulnerable populations and enjoy problem solving- this may be the volunteer experience for you!” explained Krystal W. Curley, Local Long-Term Care Senior Ombudsman Program Coordinator.

For more information regarding our April 2019 Ombudsman Volunteer Certification Course please contact Resource Center for Independent Living (RCIL) Ombudsman Program at 315-272-1872.  

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