Two registered nurses at Rome Memorial Hospital have completed the training and education required to become Certified Case Managers (CCM). Christine Correia, RN, BSN, CCM, and Teresa Troia, RN, BA, CEN, CCM, have both been certified by the Commission for Case Management Certification.
A case manager is a registered nurse that works with a patient’s health care team to assist in the development of care plans for patients who have been hospitalized.
These nurses work with a patient’s insurance company to determine the most effective discharge plan. They arrange home care or short term rehab services, make referrals for outpatient needs and help educate patients about their care plan. This is accomplished through communication, consideration of cost factors and available resources.
The case management model provides a holistic healthcare approach that promotes quality care while optimizing the patient’s own self-care.
The model assures continuity of care, which helps decrease the length of hospitalization while increasing quality of life for patients and providing clear communication between patients and providers.
Correia and Troia participated in one year of clinical case management training under Patricia King RN, CCM, CDMS, assistant vice president, Continuum of Care at Rome Memorial Hospital. This training is required as a prerequisite for taking the Certified Case Manager (CCM) examination.
“The CCM designation is prized as the gold standard for case management excellence across all healthcare and health management settings,” King said. “We would like to congratulate both Chris and Teresa on their successful achievement of obtaining their CCM.”
A graduate of Crouse Hospital School of Nursing and Keuka College, Correia has been employed at Rome Memorial Hospital since 2012. She joined the Continuum of Care Department in February 2015 and has a background in critical care and emergency nursing.
A graduate of Suny IT and Mohawk Valley Community College, Troia has been employed at Rome Memorial Hospital since 2010. She joined the Continuum of Care Department in February 2016 and has a background in critical care and emergency nursing. Troia also holds certification in emergency nursing.