New telemedicine-related scams often target seniors


The New York Alliance Against Insurance Fraud warns quarantined residents to watch out for telemedicine-related scams.

Since most people are staying home due to the COVID-19 pandemic, officials said they are also turning more and more to telemedicine, often offered through their employee insurance.

Telemedicine involves visiting with doctors and medical professionals remotely through video or telephone conferences.

The Alliance warns that scam artists have started cold-calling people, especially seniors, claiming to offer free telemedicine conferences and medical help.

The scammers offer wild claims like free braces and medicine in an effort to trick you into handing over your medical and insurance information, which the scammers can then use to steal your identity and falsely bill your insurance, the advisory warns.

Among tips for safe and effective telemedicine include:

Don’t accept medical help from strangers and doctors you do not know.

Check your medical statements for suspicious charges or overcharging.

Use your official telemedicine phone application or phone number.

Have your prescriptions handy for when you talk to a real doctor.

Bring a flashlight to help the doctor see your wounds and injuries more clearly, especially inside the mouth.

Find a quiet area in your home to conduct the telemedicine call.

If you believe you have become the victim of a scam, you can report the scam to 1-844-FRAUDNY.


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