My sons ordered me three bottles of wine this month. I am legal age to drink, 86. I was home the first day UPS tried to deliver, but I didn’t hear the doorbell. I saw the attempted delivery notice, and it said if I signed and printed my name in the square on the form it would release the package. I did that and put it back on the door.

The next day I came home from a doctor’s appointment and found another notice on the door ... next to the first one. I tried to get a local number to call to say I have another appointment this morning and will be home by 1 p.m. so the driver would know. There is no way I can get a local number. I tried their 800 and 888 numbers and answered to a machine with no options.

I tried email. I tried the chat option and got no results online. Then I found another customer number and I got someone who spoke in an accent I didn’t understand well. I had been directed to sign up for my choice, which I did, but I couldn’t access my choice as it kept saying it would take four hours to update.

My grandson who works with computers daily came to help. He got the same results. I finally found a human who said he had filed a dispute for me with the local distributor about the first attempt to deliver (when I was home) and that I could get a call today.

If they don’t find me home today it goes back to the shipper. I am supposed to be able to tell “my choice” (which won’t register my account) that I would pick it up (with a $7.99 fee to do that), I won’t be able to carry it so will have to find a kind soul to help me.

The liquor laws should be changed.

— Barbara J. Shuck, Whitesboro