The New York Nuisance Call Act, which requires that telemarketers making live sales calls inform customers that they may request that their number be added to the seller’s specific do-not-call list, has been signed into law by Gov. Andrew Cuomo.
The law is aimed at strengthening the 2011 do-not-call law, which allowed consumers to opt out of pre-recorded so-called robocalls. Since the establishment of the national Do Not Call Registry, consumers have seen an increase in live telemarketing calls, according to the governor’s office.
If the person receiving a call opts to be put on the calling entity’s do-not-call list, the call must immediately end and the telemarketer must add the person’s number to their do-not-call list.
The new law also requires telemarketers to have a consumer’s written consent before sharing or selling their contact information.
Fines up to $11,000 for each violation may be imposed. “Bothersome, troublesome and inconvenient telemarketing calls at all hours of the day have become a major nuisance for many New Yorkers,” Sen. Joe Griffo, D-47th Dist. of Rome, the Senate deputy minority leader, said in a statement. “I am hopeful that this bill will help to alleviate the amount of unwanted telemarketing calls residents throughout the state receive on a daily basis.”
Assemblywoman Marianne Buttenschon, D-119th of Marcy, and Assemblyman Robert Smullen, R-118 of Herkimer, were listed as co-sponsors in the Assembly.
You can register your phone number online at www.donotcall.gov or by calling 1-888-382-1222 (TTY 1-866-290-4236). If you register by phone, you must call from the phone number you wish to register. The New York Department of State Division of Consumer Protection enforces the law and reviews complaints from state residents to the federal complaint database.
Calls from or on behalf of political organizations, charities and telephone survey takers are exempt.