Rome Hospital seeks patience from patients on upgrade

Rome Memorial Hospital is seeking patience from its patients as it upgrades its hospital information system (HIS) Wednesday.

During the computer upgrade, many of the hospital’s systems will revert to paper processes, which could produce some minor delays throughout the day, according to Chief Information Officer Bruce Peterson.

"We have downtime procedures in place to ensure that clinicians have access to the information that they need to deliver quality care to our patients," Peterson said.

The upgrade will start at 7 a.m. and is expected to take approximately 12-16 hours.

In 2011, the hospital replaced its HIS, converted to an electronic health record, and implemented applications to provide online clinical decision support to standardize care, advance patient safety and achieve better outcomes. Planned upgrades are expected about twice a year to keep the hospital current with the latest versions of the applications, Peterson explained.